Regency Relatives

Last Updated: 02/06/2026

Regency Relatives is committed to protecting your privacy and handling your personal information responsibly and transparently.

This Privacy Policy explains what personal information is collected, why it is collected, how it is used, and the rights you have regarding your information.

Who We Are

Regency Relatives is a family history and genealogy research service operated by Lisa Hyatt.

For any questions regarding this Privacy Policy or your personal information, please contact:

Email: relativesregency@gmail.com

What Information Is Collected

Information may be collected when you:

• Contact Regency Relatives by email
• Enquire about genealogy research services
• Purchase products or services
• Subscribe to updates or newsletters
• Interact with the website

The information collected may include:

• Name
• Email address
• Contact details
• Information relating to your family history enquiry
• Information voluntarily provided in correspondence
• Website usage information collected through cookies and analytics tools

How Your Information Is Used

Personal information is used to:

• Respond to enquiries
• Provide genealogy research services
• Prepare quotations and agreements
• Deliver purchased products or services
• Maintain records relating to research projects
• Comply with legal and regulatory obligations
• Improve website performance and user experience
• Personal information will only be used for the purposes for which it was provided.

Lawful Basis for Processing

Personal information is processed under one or more of the following lawful bases:

• Consent
• Performance of a contract
• Legitimate interests
• Compliance with legal obligations

For genealogy research services, information is generally processed to respond to enquiries, fulfil agreed services, and maintain appropriate business records.

Family History and Genealogical Information

Genealogy research often involves information relating to both deceased and living individuals.

Clients should only provide information that is relevant to their enquiry and that they are comfortable sharing.

Research reports are based on historical records, documentary evidence, and publicly available sources where appropriate.

Reasonable care is taken to handle all personal information securely and confidentially.

Sharing Information

Personal information will not be sold or shared with third parties for marketing purposes.

Information may be shared only where necessary to:

• Deliver agreed services
• Comply with legal obligations
• Protect legal rights
• Process payments through trusted service providers
• Any third-party providers used are expected to comply with applicable data protection legislation.
• Data Security
• Appropriate technical and organisational measures are used to protect personal information from unauthorised access, disclosure, alteration or loss.
• This includes secure password protection, secure storage systems and restricted access to client information.

While every effort is made to protect personal information, no method of electronic transmission or storage can be guaranteed to be completely secure.

Data Retention

Personal information will only be retained for as long as necessary.

Typically:

• General enquiries may be retained for up to 12 months
• Client project records may be retained for up to 6 years following completion of a project

Information no longer required will be securely deleted or anonymised.

Your Rights

Under UK data protection legislation, you have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your personal information where appropriate
• Restrict or object to certain processing activities
• Request transfer of your personal information
• Withdraw consent where processing is based on consent

Requests should be made using the contact details provided above.

Cookies and Website Analytics

This website may use cookies and analytics tools to understand how visitors use the website and to improve functionality.

You can control cookie preferences through your browser settings.

Further information about cookies used on this website can be provided upon request.

Third-Party Links

This website may contain links to third-party websites.

Regency Relatives is not responsible for the privacy practices or content of external websites.

Visitors are encouraged to review the privacy policies of any third-party websites they visit.

Complaints

If you have concerns about how your personal information has been handled, please contact Regency Relatives in the first instance.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

Website: https://www.ico.org.uk

Changes to This Privacy Policy